Online casinos have gained popularity in recent years, especially in Latin American countries, which are taking their steps towards legalization. However, trust and security remain significant concerns for players. Knowing if a casino is reliable is crucial for ensuring a fair and safe gaming experience. But how can players identify a reliable casino or operator?

Players opinion about casino fairness

A study by ENV Media about the audience trustworthiness of the casino industry revealed significant insights on players’ view about fairness. Non-surprisingly, most of its audience consider the lottery to be the fairest casino game (49%), which makes sense since it’s the only type of betting that has never been prohibited in the country. Sports betting comes secondly, with 33%.

Although live casino games like roulette are Brazil’s favorites, most people don’t agree their results are reliable or don’t know how they are tested for fairness. A study by KTO affirms that the casino ensures trustful gaming by using Random Number Generators (RNG). This technology is tested and certified by government-approved laboratories like eCogra. It guarantees that game outcomes are determined solely by luck, ensuring transparency and fairness for all players.

As also stated by KTO, slots are by far their most popular games. That’s why they ensure robust testing in RNG and RTP. Although there’s much misinformation about this genre, which has been a leading favorite throughout the year, reliable casinos make sure they are completely safe together with developers.

Overall, 62% of casino players value the safety of their personal and payment data, and 51% prioritize casinos reputation and credibility. 63% of surveyed players rely on social media for information about casino games, with influencers playing a significant role. This contributes to misinformation, with 62% of players believing in strategies like playing at specific times or using cheat codes.

What makes a casino reliable?

The first step to identify if a casino is reliable is to check if it holds a valid license issued by a recognized regulatory authority, such as eCogra or the Malta Gaming Authority. These licenses ensure that the casino operates according to strict standards of fairness and security. In Brazil, the government created digital services like SIGAP, and starting from 2025, all licensed casinos will hold the domain bet.br, being easily identifiable by the public.

A casino’s reputation is built on the trust of its players. Platforms that pay winnings correctly, protect user data, and offer fair games gain credibility in the market. This reputation attracts more players and contributes to the sustainable growth of the casino. In Brazil, online forums such as Reclame Aqui contribute significantly to the perception of good services and reliable operators.

Knowing if a casino is reliable involves checking licenses, certifications, the use of RNGs, and data security. Trust in the iGaming sector is crucial for providing a fair and safe gaming experience. Seek casinos that are committed to offering a transparent and fair gaming environment where players can have fun with the assurance that they are protected. By increasing knowledge about responsible gaming practices and relying on trustworthy sources, players can enjoy a safe and pleasant gaming experience.